Communications

How to Access: From the main menu, click the Communications section.

The Communications section contains all of the different methods of communicating with your conference visitors and staff. These methods include push notifications, emails, and much more!

How to Access: From the main menu, click the Communications > Ad Center section.

The Ad Center allows you to create different types of advertisements that will appear throughout the Attendee Web Portal and the Conference Attendee App. When you visit the Ad Center, you will see two options: the Attendee Portal Ads and Push Ads.

In the Attendee Portal Ads section, you can view and create all the advertisements that you have generated for your conference. These ads will be shown to Attendees that are visiting your event space via the Web Portal and the Conference Attendee App. This screen also shows how many Views and Clicks each ad has. Clicking on any of the Ads will allow you to edit them as well.

Clicking on the blue Create button will allow you to create a new ad for your event space. (* = Required):

• Name* - Here, you can name the ad you are creating. This won't show up to your Attendee App users, so it will be mainly used for organizational purposes.
• Type* - In the Type field, you can choose what type of ad you would like to create. You will be able to pick from:
  • Banner (Recommended size/orientation: 1000 x 250 / landscape)
  • Pop-up (Recommended size/orientation: 600 x 1100 / portrait)
  • Survey Results (Recommended size/orientation: 1400 x 200 / landscape)
  • Session Streaming (Recommended size/orientation: 1600 x 900 / landscape)
  • Virtual Exhibit Hall (Recommended size/orientation: 600 x 1100 / portrait)

• Priority* - If you have more than one ad of the same type, they will cycle throughout the usage of the Attendee app or Attendee Web Portal. With the Priority field, you can set the order that they cycle through. A higher number means higher priority, which will set the ad to show up before other ads with a lower priority.
• Company* - This allows you to tie a company to each of your created Ads. This is what will determine what profile the ad will load when clicked if there is no website set for the ad.
• URL - When an ad is clicked, it will take the Attendee to the Company Profile on Conference Tracker. If you would like to redirect them to an external URL when the ad is clicked, use the URL field to designate the URL you would like to use.
• Image/Video* - You can upload an image or video (if allowed by the type of ad) by using this section.
• Background Color - If the ad or video does not fill out the entire space given for the ad, then it will have a colored background. You can use this setting to choose the color chosen. If left blank, then the color will be white.

Push ads are notifications that an Exhibitor Administrator who has purchased a Conference Leads license can purchase from a conference admin. A push ad works like a notification. Once an exhibitor has purchased a push ad, they will be able to customize the title and message sent to conference attendees. Once they press send, all attendees will receive this notification. If any attendee presses on the notification itself, they will be taken to the company profile that the exhibitor represents, where they can then choose to contact the company.

How to Access: From the main menu, click the Communications > Attendee Notifications section.

This function allows you to send a notification to every attendee using the Attendee app. If push notifications are enabled on their devices, they will appear as one. Attendees are also able to access past announcements using their app. Twitter integration is also possible, allowing tweets to be sent as live announcements.

Creating an Announcement

You can send an announcement immediately or schedule announcements to be sent automatically at certain times. Follow these steps to create an announcement:

1. Enter the title of the announcement. This is the message that will be displayed when the attendee first sees the announcement.
2. Optionally, you can enter additional text to the announcement. The attendee will be able to read this additional text if they open the announcement on their app.
3. Audience - The default setting is to send the announcement to every attendee. However, you can choose to send the announcement to a specific attendee, as well as to the attendees of a specific session or group.
4. Delivery If you have this setting set to Now, simply finish the announcement by clicking on the Send Now button. If you choose to schedule a date and time, you must select a day and time to send the announcement. Click on Schedule to finish scheduling your announcement. Conference Tracker will automatically send out the announcement at the appointed time.

You can view all past and future announcements made by clicking on View All Announcements.

How to Access: From the main menu, click the Communications > Exhibitor Notifications section.

This function allows you to send a notification to every Exhibitor using the Leads app. If push notifications are enabled on their devices, they will appear as one. Exhibitors are also able to access past announcements using their app. Twitter integration is also possible, allowing tweets to be sent as live announcements.

Creating an Announcement

You can send an announcement immediately or schedule announcements to be sent automatically at certain times. Follow these steps to create an announcement:

1. Enter the title of the announcement. This is the message that will be displayed when the Exhibitor first sees the announcement.
2. Optionally, you can enter additional text to the announcement. The Exhibitor will be able to read this additional text if they open the announcement on their app.
3. Audience - The default setting is to send the announcement to every Exhibitor. However, you can also choose to send the announcement to all the Exhibitors in a specific Company.
4. Delivery If you have this setting set to Now, simply finish the announcement by clicking on the Send Now button. If you choose to schedule a date and time, you must select a day and time to send the announcement. Click on Schedule to finish scheduling your announcement. Conference Tracker will automatically send out the announcement at the appointed time.

How to Access: From the main menu, click the Communications > Email Broadcast section.

This is a great new tool to communicate with any group of users from Administrators, Exhibitors, Presenters, and more! You can e-mail just one specific attendee or multiple users of your choice through Conference Tracker. This makes it easier to contact all of the users in your account without having to email them one by one.

Just like in the Badge & Certificate Designers, you can add Keywords to display the name of a Presenter, the workshops they attended, etc. This can all be done using Keywords such as:

• $FullName$
• $Title$
• $Company$
• $PhoneNumber$
• $Email$
• $Sessions$
• $Credits$
• $City$
• $State$
• $StreetAddress$
• $ZipCode$

How to Access: From the main menu, click the Communications > Staff Messaging section.

In this section, you can message any Operator or Administrators of your conference who is using the Conference Tracker app. Sending a message through here will show up on their devices as a notification. This feature is useful when you need to quickly contact your staff or if you notice one of them having an issue with the app.

Write the message you want to be sent out in the Text field and then select who will receive it using the Target Audience dropbox. You can send messages to all your staff members at once or to a specific staff member.

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