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Conference Leads - Exhibitor Admin FAQ / Knowledge Base

  1. How do I login and scan attendees into the leads application?
    • To login, go to the Leads application and sign in with the email and password you registered with. =)
    • To automatically scan attendees as leads, click “Scan” and align the QR code of the attendee's badge. If this is successful, their information will be inputted into your Leads list. You will taken to your customized Leads survey, pre-filled with any information available from that attendee's profile. You can fill out the rest yourself with the help of the attendee of course.
    • If an attendee does not have a badge, or you cannot find their profile by using your scanner, you can always manually capture a lead by pressing the Manually icon. Once pressed, you will be shown a blank Leads survey that you can fill out with that person's information.
  2. How do I update the application with new information from the server?
    • To update the application with new information that Administrators have added into the conference, click the “Sync” button. The Sync icon will upload/download any new information to the server. This includes newly captured leads or any changes to the conference itself.
  3. How can I view and email out collected leads?
    • Pressing the Leads icon will show you the list of Leads you have captured. Since you are the Exhibitor Admin, you will also be able to see all Leads captured by your representatives. They will only be able to see the leads they have captured themselves. By pressing on any of these captured leads, you can edit any information as necessary.. Since you are the Exhibitor Admin, you will also be able to see all Leads captured by your representatives. They will only be able to see the leads they have captured themselves. By pressing on any of these captured leads, you can edit any information as necessary.
    • By pressing Email Leads, you will be sent all of your captured leads to your email.
  4. How can I send push ads?
    • If you have purchased any Push Ads as part of your account, this is where you will be able to use them. Push ads will be sent out as a notification to anyone using the Conference Attendee app at your conference. They will consist of a title and a brief message. If they press the notification itself, they will be taken to your company profile where they can request more information or schedule an appointment with you.
  5. Where can I view analytics on the acquired leads?
    • On the conference tracker website, you can view analytics on the acquired leads.
    • View analytics on all the Leads collected.
      • General- Numerical data on the leads consisting of:
        • Companies with conference leads
        • Attendees Checked in
        • Total Attendees
        • Attendees scanned with conference leads
        • Leads generated by conference leads
        • Average number of leads per exhibitor
        • Percent of attendees captured by conference leads.
        • Average number scans per leads captured with conference leads.
      • Leads by date- Display either a line chart, or a table to view this data.
      • Leads percentage by representative- View the percentages of leads acquired by each individual in either a pie chart, or a table.
      • Leads by representative- View the numerical value of leads by each representative in either a pie chart, or a table.
      • Leads by time of the day- Display either a line chart, or a table to view this data.

For more information view the Exhibitor Admin App Guide

Conference Tracker Knowledge Base

If you still have concerns you can always find more answers, submit tickets, and ask the community here on our Conference Tracker Knowledge Base website:
https://desk.zoho.com/portal/engineerica/kb/engineerica/conference-leads-faq


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