Create a New Ticket

Clicking the New Ticket button from the Quick menu will open up the dialog box shown to the right. Let's go over the available Ticket fields:

Summary* - The Title of the Ticket
Description* - This is where you will describe the issue you are putting in a Ticket for
Add Files - Click this button to attach any necessary files to the Ticket
Reporter* - This is the person who is submitting the Ticket
Center* - The Center that you want to submit the Ticket to
Subject Area - The Subject Area that the Ticket pertains to
Assignee - The Tutor or Staff Member that is assigned to handle the ticket

The red asterisk (*) shows the required fields for Ticket Creation