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accudemia:7:student:manual [2019/10/18 14:19] – [Where and how to Login] santi | accudemia:7:student:manual [2023/08/16 17:22] (current) – nick | ||
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====== Student Manual ====== | ====== Student Manual ====== | ||
Would you like to create your own document for your student-based online guide? | Would you like to create your own document for your student-based online guide? | ||
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* **[[accudemia: | * **[[accudemia: | ||
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* **[[accudemia: | * **[[accudemia: | ||
* **[[accudemia: | * **[[accudemia: | ||
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+ | * **Mobile Apps:** | ||
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[[..student|Back to Student Guide]] | [[..student|Back to Student Guide]] | ||
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- | ==== Forgot your password? ==== | ||
- | If you forgot your password but know your **User ID** and **Email** that is associated with your **Accudemia** account you can go to your school' | ||
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- | Watch this brief video to see how it is done: \\ | ||
- | < | ||
- | <iframe width=" | ||
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- | < | ||
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- | ==== Where to Login ==== | ||
- | This is the website that your school uses to login to **Accudemia** and typically is formatted like following: | ||
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- | ===== How to Sign-in to a Center/ | ||
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- | ===== Center Attendance ===== | ||
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- | ==== View My Sessions ==== | ||
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- | **Purpose**: | ||
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- | //**Way to Access**: **Center Attendance** > **Session Logs**// | ||
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- | ==Using the Search== | ||
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- | You will see a search button on this grid, use it to restrict the record search to a certain time period by entering the **From** and **To** dates. | ||
- | Use the grid ordering and filtering functionality (clicking on the column headers) to order the list by Course, Tutor or Instructor and also to further filter down information. | ||
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- | ==== Manage My Appointments ==== | ||
- | **Purpose**: | ||
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- | **Way to Access**: **Center Attendance** > **Appointments** | ||
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- | === New Appointment === | ||
- | Purpose: To Schedule an appointment with available **Tutors**. | ||
- | \\ Way to Access: **Center Attendance** > **Appointments** > **New Appointment** | ||
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- | Use this module to schedule appointments with available tutors using Open Slots selectors. | ||
- | Students, Tutors and Authorized Administrators. | ||
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- | Use "Show Filters" | ||
- | \\ **From** / **To**: To filter the Start and End date of the appointments. | ||
- | \\ **Center**: To filter by center. | ||
- | \\ **Tutor**: Type the Tutor' | ||
- | \\ **Subject Area**: Type the Subject area , it will display a list with the matched subject areas available at Accudemia. | ||
- | Click the**Search** button to start filtering. | ||
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- | When Accudemia finds the available tutors it displays two main sections: | ||
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- | *References: | ||
- | *Search Results: It displays a list of tutor' | ||
- | *It will display a **New Appointment** pop up window. | ||
- | *Follow the steps to set an appointment. | ||
- | *Click the **Accept** button to finish setting the appointment. | ||
- | After you set the appointment, | ||
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- | If there is not available tutors Accudemia will display the following text: " | ||
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- | === View Appointments === | ||
- | Purpose: To view, cancel, edit scheduled appointments between yourself and a tutor in a list or schedule (calendar) format. | ||
- | \\ Way to Access: **Center Attendance** > **Appointments** > **View All** | ||
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- | == Appointment Status == | ||
- | After an appointment has been scheduled, its status will automatically change from upcoming, to taking place, and finally to a past appointment as long as the student signs in as scheduled. | ||
- | There are also three other status changes that can be made to an appointment. | ||
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- | **Canceled**: | ||
- | Email notifications will be sent to both the student and tutor at the time of cancellation. | ||
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- | **No Show**: An appointment is recorded as a no show if the student does not sign in within the designated time frame controlled in appointment settings. | ||
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- | **Voided**: | ||
- | When voiding an appointment the user is asked to give a reason for the void. This reason can be seen in the appointments detailed history report. | ||
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- | == Cancelling an Appointment == | ||
- | To cancel a scheduled appointment in list view, select the appointments you want to cancel and select **Cancel Appt** button at the top of the screen. | ||
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- | To cancel a scheduled appointment in schedule view, click on the appointment you want to cancel and a box will pop up with the option to cancel the appointment. | ||
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- | == Re-Schedule Appointments == | ||
- | This tool allows to re-edit your appointment. You can change your date, start time of the appointment and the duration. After made your changes to your appointment click the **Schedule Appt** button to save your changes. | ||
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- | == Restore Appointments == | ||
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- | To restore future cancelled appointments. | ||
- | -Use the filter to select the option to display canceled appointments. | ||
- | -Select the canceled appointment. | ||
- | -Click **Restore** to mark as "No Show" and restore your cancelled appointment. | ||
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- | === Appointment Wizard === | ||
- | **Purpose**: | ||
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- | //**Way to Access**: **Center Attendance** > **Appointments** > **Wizard**// | ||
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- | Use this module to schedule appointments between yourself and a tutor. | ||
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- | When you first enter at “Wizard” you will be shown days of the week you want it: | ||
- | -Click **Next** to be able to select the day(s) to schedule the appointment(s). | ||
- | -Click **Next** to select the Subject Area(s). | ||
- | -Click **Next** to select the Service(s). | ||
- | -Click **Next** to select the Tutor(s). | ||
- | -Click **Next** to display the Tutor' | ||
- | -Click **Next** to validate the appointments. That last step will show a description of the appointments you are trying to schedule. You might find that some of them are valid and some of them are not. You can go back and select another date or just click Finish to schedule the the valid appointments. Please take into account that the invalid appointment will never be scheduled so you might want to pick another time or tutor. | ||
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- | ===== Manage My Personal Settings ===== | ||
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- | {{: | ||
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- | You'll notice that when you login at the top of the screen you'll have several personal options on the left-side of the top navigation bar. | ||
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- | ==== My Homepage ==== | ||
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- | {{: | ||
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- | This is the Main screen all user's see when they log into Accudemia with a password. | ||
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- | You can click the **Add Gadgets** at the top of this screen to see some other gadgets such as **News Headlines**, | ||
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- | ==== My Profile ==== | ||
- | Users can update their profile data. Edit it using the My profile section at the top. Simply click the **My Profile** link. | ||
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- | ==== My Settings ==== | ||
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- | ===Notifications=== | ||
- | This page allows the user to set when Accudemia should send e-mails and SMS to them. | ||
- | All Items are selected by default. | ||
- | ===Send me an Email...=== | ||
- | Enables users to receive confirmations and reminders via emails. | ||
- | \\ **" | ||
- | ===Send me an SMS...=== | ||
- | Enables users to receive SMS notifications. | ||
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- | ==== Pending Surveys ==== | ||
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- | Users can click **Pending Surveys** to see and respond to any pending surveys awaiting completion thru this screen. | ||
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- | ===== Reports ===== | ||
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- | ==== Print My Tutoring Activity ==== | ||
- | **Purpose**: | ||
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- | //**Way to Access**: **Home** > **My Tutoring Activity**// | ||
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- | **Description**: | ||
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- | ==== Print My Supplemental Instruction Class Attendance ==== | ||
- | **Purpose**: | ||
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- | //**Way to Access**: **Home** > **SI Class Attendance**// | ||
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- | **Available Filters**: **Classroom(s)** and **Classes**. | ||
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- | **Description**: | ||
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- | ==== Print My Class Absences ==== | ||
- | **Purpose**: | ||
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- | //**Way to Access**: **Home** > **Class Absences**// | ||
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- | **Available Filters**: **Classroom(s)** and **Classes**. | ||
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- | **Description**: | ||
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- | ===== Who do I contact for support? ===== | ||
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- | ==== How to contact your College Administrator ==== | ||
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- | It is simple to contact your **Accudemia College Administrator** simply by clicking the HELP link on the right-side of the top navigation bar. | ||
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- | {{: | ||
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- | Then click the link on the pop-up labeled " | ||
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- | When you fill out this form and submit it **Accudemia** will automatically send it to the designated **College Administrator** on your **Accudemia** account via e-mail and their **Accudemia** inbox. | ||