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My Account
How to Access: Click on your name in the top-right side of the main menu.
Purpose: In this section, you can find information about your account, administrators will be able to add or change incorrect information if you cannot. Typically students can only update their contact information.
- Account: This option provides access to basic user information such as Name, Email, Security, Enrollment.
- Preferences: Use this option to configure some preferences such as which Notifications you allow, and Site Navigations.
- Pending Surveys: This provides access to complete Surveys which could be pending.
- About Accudemia: This provides basic information about the Accudemia software.
- Logout: Use this option to log out of Accudemia.
Account
Access this feature by clicking your name in the top-right of the main menu and then clicking the Account option.
General Tab
- First Name: This is the Student's First name.
- Middle Name: This is the Student's Middle name.
- Last Name: This is the Student's Last name.
- Birthdate: This is the Student's Birthdate.
- Gender: This is the Student Gender.
- Admin Notes: This field stores notes about the User.
- Connect Link: This field stores the user's online link to be used for online Appointment Sessions.
- Emails: This is the Student's email. (This information is key to receiving communications from Accudemia, please make sure this is correct)
- Phone Numbers: This is the Phone number for the user. (This information could be key to receiving communications from Accudemia, please make sure this is correct)
- Addresses: This is the Home Address of the user.
- User Photo: This is a picture of the Student.
Security Tab
- User ID: This is the Student ID.
- Secondary ID: This is an optional second ID that can be assigned to the user.
- Password: This is the password field. (Depending on the configuration you might be required to use a complex password)
- 8 Characters
- At least one lowercase letter
- At least one number
- At least one special character (e.g., !@#$%^&*)
- At least one uppercase letter
Profile Tab
This shows student's information configured by the System Administrators.
Enrollment Tab
- Term: Select the Term/Semester from the List (set to the current term by default).
- Subject Areas: These are the classes you are enrolled in.
Preferences
Please go to your Account Preferences by clicking your name in the top right corner and selecting “Preferences”.
Notifications
Use this option to opt-in/out of email and/or text message notifications when various actions happen such as:
- When someone sends you a message.
- When someone cancels an appointment.
- When someone restores an appointment.
- When someone confirms an appointment.
- When someone reschedules an appointment.
- When a technical contact is removed.
- As an appointment reminder.
Site Navigation
Please use this option to opt in/out from Accudemia remembering selections you have made in the past.
- Remember the last center selected.
- Remember the last services selected in the appointments screen.
- Remember comments when making an appointment.
- Remember filters in the session log screen.
- Remember the duration in manual sign-in/out screens.
- Remember comments in manual sign-in/out screens.
- Remember subject area selection in manual sign-in/out screens.
- Remember services selection in manual sign-in/out screens.
- Auto-select me as tutor (applies only to tutor).
- Auto-select me as an instructor (applies only to instructors).
Pending Surveys
This section allows you to complete any surveys you have been asked to take. Typically these will help inform the staff how to better meet your needs.
Completing Pending Surveys as a Student
Depending on the Survey configuration, some of them will ask you to complete them at a Kiosk. While other surveys have you complete them later when you log back into Accudemia. If you are at a Kiosk, you can simply complete the surveys as they appear. Others where the staff want you to take your time and answer them taking into consideration the questions being asked. Here's the steps:
- When you log in to Accudemia as a Student, you can check the Pending Surveys widget on the homepage itself or click your name, and Pending Surveys to respond to any surveys awaiting their completion.
- In this section, you can then double-click on a survey to complete it:
- Finally answer any required questions and optional ones that apply:
- Click the Save button at the bottom to complete the survey!
About Accudemia
This provides basic information about the Accudemia software.
Logout
Use this option to log out of Accudemia.
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