Table of Contents

View Appointment

Purpose: Tto view, cancel, edit or void scheduled appointments between a student and a tutor in a list or schedule (calendar) format.
Way to Access: Center Attendance> Appointments> View All.

If you are logged in as a college administrator you will able to view scheduled appointments for all tutors and students. You can use the search feature to view appointments from a specific student, tutor, or center. You may also use the search feature to view canceled and voided appointments.

Appointment Status

After an appointment has been scheduled, its status will automatically change from upcoming, to taking place, and finally to a past appointment as long as the student signs in as scheduled. There are also three other status changes that can be made to an appointment.

Canceled: Appointments can be canceled prior to the scheduled appointment time. This will remove the appointment from both the appointment list and the schedule unless the search option is selected to show canceled appointments. Email notifications will be sent to both the student and tutor at the time of cancellation. Tutors and students are able to cancel their own appointments while administrators can cancel other user’s appointments.

No Show: An appointment is recorded as a no show if the student does not sign in within the designated time frame controlled in appointment settings.

Voided:Appointments can only be voided if they are already recorded in the Accudemia System as Cancelled or No Show. This will remove the appointment from both the appointment list and the schedule unless the search option is selected to show voided appointments. Voiding an appointment can be used as a way to excuse a no show or cancellation. When voiding an appointment the user is asked to give a reason for the void. This reason can be seen in the appointments detailed history report.

Cancelling an Appointment

To cancel a scheduled appointment in list view, select the appointments you want to cancel and select Cancel Appt button at the top of the screen.

To cancel a scheduled appointment in schedule view, click on the appointment you want to cancel and a box will pop up with the option to cancel the appointment. Select Cancel and the appointment will be removed from the schedule.

Re-Schedule Appointments

This tool allows to re-edit your appointment. You can change your date, start time of the appointment and the duration. After made your changes to your appointment click over Schedule Appt button to save your changes.

Restore Appointments

To restore future cancelled appointments.

  1. Use the filter to select the option to display canceled appointments.
  2. Select the canceled appointment.
  3. Click over Restore to mark as “No Show” and restore your cancelled appointment.

Edit Presence

This tool is displayed only for appointments administrators. It allows change the appointment status from No Show to Show.

  1. Select your no show appointment.
  2. Click over Edit Presence button. A pop up window will display the appointment information and his current status.
  3. Click over Mark as show to select the appointment's session log. If user has no session log, there is an option that allows you create a new one. Automatically, Accudemia will change the appointment status to Show.