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accudemia:messages [2019/08/13 15:05]
accudemia:messages [2019/11/22 11:53] (current)
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 +====== Issue Resolution Center ======
  
 +This page contains the list of error or message numbers that can be displayed by Accudemia.
 +
 +
 +??? Terms overlap among them
 +Error #1001
 +!!!
 +  * Number: 1001
 +  * Application:​ Accudemia
 +  * Description:​ When semesters/​terms are imported, and the system tries to update an existent one (because it matched by name), but there'​s another semester in the same period the one the user is trying to update. ​
 +  * Resolution: Change any of the 2 conflicting semesters.
 +  * Source: Processing Server - Update Existent Semester SP 
 +
 +???
 +
 +
 +??? Cannot import sign-ins without user or sign-in time
 +Error #1002
 +!!!
 +  * Number: 1002
 +  * Application:​ Accudemia
 +  * Description:​ When the session logs are imported, you have specified the user (student/​tutor) who signed-in, and the sign-in time at least.
 +  * Resolution: Add at least the user and the Sign In Time to your source.
 +  * Source: Processing Server - Find matches Sign-in Log SP
 +
 +???
 +
 +??? Student session logs can have only one subject area
 +Error #1003
 +!!!
 +  * Number: 1003
 +  * Application:​ Accudemia
 +  * Description:​ When the session logs are imported, you have specified a student log with more than one subject area selected. Even when this is supported by ADX, Accudemia does not support multiple subject areas yet. 
 +  * Resolution: Add only one subject area to the session log.
 +  * Source: Processing Server - Insert Sign-In Log SP
 +
 +???
 +
 +??? Cannot import appointments without student and start time
 +Error #1004
 +!!!
 +  * Number: 1004
 +  * Application:​ Accudemia
 +  * Description:​ When the appointments are imported, you have specified the student information and the start date and time. 
 +  * Resolution: Make sure you have specified at least the following fields for all the appointments:​ Student and start time. If you are developing your own plug-in, verify the metadata in the uploaded database is correctly set.
 +  * Source: Processing Server - Find Matches Appointment SP
 +
 +??? 
 +
 +??? Cannot import services for appointments without appointment and service
 +Error #1005
 +!!!
 +  * Number: 1005
 +  * Application:​ Accudemia
 +  * Description:​ When the appointment services are imported, you have specified the appointment and the service information. ​
 +  * Resolution: Make sure you have specified at least the following fields for all the appointment-service assignments:​ Appointment and service. If you are developing your own plug-in, verify the metadata in the uploaded database is correctly set.
 +  * Source: Processing Server - Find Matches Appointment Service SP
 +
 +???
 +
 +??? Cannot import class sessions without class information and start time
 +Error #1006
 +!!!
 +  * Number: 1006
 +  * Application:​ Accudemia
 +  * Description:​ When the class sessions are imported, you have specified the class information and the session start time. 
 +  * Resolution: Make sure you have specified at least the following fields for all the class sessions: Class and Start Time. If you are developing your own plug-in, verify the metadata in the uploaded database is correctly set.
 +  * Source: Processing Server - Find Matches Class Session SP
 +
 +???
 +
 +??? Cannot import class presence without session and student information
 +Error #1007
 +!!!
 +  * Number: 1007
 +  * Application:​ Accudemia
 +  * Description:​ When the class presence is imported, you have specified the class session information and the student who was present/​absent. ​
 +  * Resolution: Make sure you have specified at least the following fields for all the class presences: Class session and Student. If you are developing your own plug-in, verify the metadata in the uploaded database is correctly set.
 +  * Source: Processing Server - Find Matches Class Presence SP
 +
 +???
 +
 +??? There'​s no profile questionnaire set.
 +Error #1008
 +!!!
 +  * Number: 1008
 +  * Application:​ Accudemia
 +  * Description:​ When the profile answers are imported, if you don't have a profile questionnaire set, you will receive this error.
 +  * Resolution: Make sure you have specified your profile questionnaire. You can do this in the Control Panel.
 +  * Source: Processing Server - Find Matches Profile Answer SP
 +
 +???