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accudemia:faq [2016/04/01 16:21] – [Still have questions?] nickaccudemia:faq [2020/05/19 16:43] – [From Students] nick
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 ======Frequently Asked Questions======= ======Frequently Asked Questions=======
 +<note tip>This documentation refers to an old version of Accudemia 6.2 and has been replaced by Accudemia 7.0: \\ 
 +  * [[accudemia:7:administrator:faq-kb|Accudemia 7.0 - Admin FAQ/Knowledge Base]]
 +  * [[accudemia:7:tutor:faq-kb|Accudemia 7.0 - Tutor FAQ/Knowledge Base]]
 +  * [[accudemia:7:instructor:faq-kb|Accudemia 7.0 - Instructor FAQ/Knowledge Base]]
 +  * [[accudemia:7:student:faq-kb|Accudemia 7.0 - Student FAQ/Knowledge Base]]
 +</note>
  
 ===== From Students ===== ===== From Students =====
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 == How to Cancel an Appointment == == How to Cancel an Appointment ==
  
-To Cancel appointment. Follow the next steps.+To cancel an appointment. Follow the next steps.
 Go to Center Administrator> Appointment> View All Go to Center Administrator> Appointment> View All
   -Use the filter to display your appointment/s.   -Use the filter to display your appointment/s.
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   -Select the appointment.   -Select the appointment.
   -Click **Re-Schedule**   -Click **Re-Schedule**
-  -Change your available options: Date, Start Time and Duration of the appointment to other available tutor's schedule. +  -Change your available options: Date, Start Time, and Duration of the appointment to other available tutor's schedule. 
-  -Also you can change the tutor. If the Tutor matches with your criteria.+  -Also, you can change the tutor. If the Tutor matches your criteria.
  
 == How to send a message to a tutor or a center admin == == How to send a message to a tutor or a center admin ==
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 Using Accudemia Message System: Using Accudemia Message System:
-  -Click **New Message** at down toolbar. +  -Click **New Message** at the bottom toolbar. 
-  -Wait for New Message pop up window. +  -Wait for the **New Message** pop up window. 
-  - ++Type and select the student to send the message | This  +  - ++Type and select the student to send the message | This feature can be filtering by **Contacts**, **Classes** or view all **People**.++ 
- +  -Type the **Subject** of the message at **Subject**. 
-feature can be filtering by **Contacts**, **Classes** or view  +  -Enter your email message into **Message** 
- +  -Click the **Send** button to send the message.
-all **People**.++ +
-  -Type de Subject  of the message at **Subject**. +
-  -Enter your Message into **Message** +
-  -Click ** Send** to send the message.+
  
 === Still have questions? === === Still have questions? ===
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 === Still have questions? === === Still have questions? ===
 +//**[[http://accu.help|New Frequently Asked Questions website]]**//
 +
 [[accudemia:admin-quickstart|View the Admin Quick Start Guide]] [[accudemia:admin-quickstart|View the Admin Quick Start Guide]]
 +
 +
  
 ===== General Troubleshooting ===== ===== General Troubleshooting =====