Engagement Board

The Accudemia Engagement Board is a fabulous way for Center Admins and Staff to communicate with your students, promote collaboration between students, communicate ideas among other universities, and more! This feature creates an excellent environment for collaboration between all users of Accudemia. The Engagement Board will be available for all Accudemia licenses.

If you click on the Engagement Board menu item this is how the screen will look:

However, there is a Social Network Browser option if you click on the Chat Conversation icon in your personal menu options:


Here you can view recent posts for the channels you are a member of, like comments made, and reply to these comments as well.

The Feed view will show you a constant stream of posts from all the public or private channels that you are a member of in Accudemia.

The Trending view will show you a list of the Top 10 Posts with the Most Comments and Most Likes in Accudemia.

Use the Create Channel button to start a new channel. You can create a new channel associated with a Class, a Center, the College as a whole, or a Channel opened up for All Accudemia Universities to view.

1. Start by clicking on the Create Channel button to be presented with these required fields (learn more below):
   • Channel Type
   • Channel Name
   • Description
   • Channel Lifespan
   • Select Channel Image
2. Once all the fields are set click the Create button to create the channel or click the Close button to create the channel later.
3. Done! You should now see this channel in the Browse Channels section unless it was set as a private channel where you have to add other members manually.

Choose the audience that you would like for this Channel to be viewed. You can choose one from the following options:

• Public Channel - Use this option to allow only your college to see this communication.
• By Center - Use this option to create a channel for your center, communicating with students, and anyone at the school can see this communication.
• By Class - Use this option to create a channel for your class so that anyone registered or associated with this class at the school can see this communication.
• Group Channel - Use this option to allow only invited members to see this communication.
• Global Channel - Use this option to allow all schools and universities in Accudemia to see this communication.
• General Channel - Use this option to create a channel open to all users in your College. It doesn't require users to join.

Simply enter the Name of the channel that you want to be seen and searchable by other users.

Use this field to be as descriptive as possible so the users who see this Channel will know its purpose and the reason it was created.

If you want to set a time limit for this channel to exist and then disappear you can choose from one of the following options:

• Current Semester
• Until a Certain Date
• Forever

NOTE: Once a Channel Lifespan is selected it will show you the current semester in a blue box below so you know the expiration of this channel.

Keep in mind that this can be changed at a later time if needed.

This option allows you to set an image displayed in the search results for this channel. Simply click the Choose File button to select an image from your computer and upload it. Here's an example of how this may appear in the Browse Channels search results:

And this icon will also appear in the list of channels:

When you first access the Engagement Board this is probably one of the sections you'll want to visit because this is where a list of all the created channels that you have access to can be found.

Once you have searched through this list you can click the green Join button to become a member of the channel. If you are already a member then you can view that channel using the View button or even see this in the list of Channels too.

As shown above, the My Channels list is a great way to view the Channels that you are a member of. When you click on each one it will show you only that channel's feed:

These options are available to those who created the channels in Accudemia's Engagement board. The “Channel Manager” is just the person who originally set up the channel but you can change the manager as well in these settings.

Here you will see the description of the channel as well as a bunch of other options available as the “Channel Owner”.

• Join Session Code - Use this green Join Session Code button to view a code you can share with people that you want to join this channel in Accudemia. There are several buttons that you can use on this screen:
  • Copy code - The (two papers) button directly after the visible text-based code allows you to copy the code and paste it into any kind of invite email message to the students or staff.
  • Download the QR Code - This option allows you to download an image file to send out to the users that you want to join the channel.
  • Generate a New Code - Use this option if you want to create a new code so that users cannot use the old code and need the new code. This can be helpful if you remove users and want to add a new group to the channel.

• Read-Only Channel - Use this option to publish announcements and not have anyone comment on them.
• Add to favorites - Use this option to remove it from the current grouping (Class, Public, Global, etc.) and add it to your favorite channels.

• Mute Notifications - Use this option to disable update notifications from this channel.

• Suspend Channel - Using this option it allows you to inactivate the channel.
• Delete Channel - Using this option it allows you to delete the channel.

This section allows you to see the members and manage them. Here are the options if you click on the (3 lines) menu option next to them:

• Remove Use this option to remove a member who is no longer needs access to the channel or requests to be removed.
• Transfer Ownership Use this option to choose a new “Channel Manager”.

There are a lot of settings associated with the channel. These were all options set up when the channel was created and only some can be changed as you may notice by looking at the settings below:

• Channel Type - This is a view-only setting that was established when creating the channel. These could be listed as Class, Global, General, Center, etc.
  • Selected Class/Center This information is only displayed if related to the Channel Type selected above. Certain channels will not have this information.
• Channel Name - This field will allow you to change the name of a Channel.

• Description - This is the description of the channel and can be changed from what was entered originally.
• Channel Lifespan - This can be changed if not based on a Class that will expire at the end of the Term/Semester.
• Channel Image - This option allows you to change the icon used on the channel. This works really well with small icon vectors since they are never displayed very large in the system. It should allow JPG/JPEG, PNG, and GIF file types to be uploaded.

Finally once done with making any changes to the channel as the “Channel Manager” you will see a Close and Update button. Click the green Update button to save any changes.

The Management section allows those, designated as a Moderator, or Super Moderator by an Administrator, to review any flagged content and will have access to this section. In this section, any flagged posts will appear to the right. You can click on the gear icon to perform one of three options per flagged post:

• Clear Flag - This option does not remove the post but allows the item to be visible again.
• Delete Post - This option will remove the post from the channel.
• Block User - This option would be used for frequent violators of the acceptable-use policy.

Once selected, you will get a confirmation message to ensure the option selected was intentional.

A User with the Moderator role is able to view and moderate all posts made public or that have been reported within the University. A User with the Super Moderator role is able to view, edit, and moderate ALL posts made within public or private channels made by students in the University.

A User with the Moderator or Super Moderator role has the ability to completely block a user from the Engagement Board. This can be done from the Moderation widget, or by searching a Users name within the box.

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